Troubleshooting Google Drive: What to Do When You Can’t Download Files

Why Can’t You Download from Google Drive? Understanding the Issue and Finding Solutions

Google Drive is a popular cloud storage and file sharing platform used by millions of users in the UK. It allows users to store their files online, share them with others, and access them from any device with an internet connection. However, some users have reported facing issues when trying to download files from Google Drive. In this article, we delve into this problem and provide insights and solutions to help you overcome it.

Understanding the Issue

Before we jump into solutions, it is essential to understand why you are unable to download from Google Drive. There could be several reasons for this issue, but two common ones are:

  • Permissions issue: The file owner may have restricted downloading permissions, or you may not be signed in to a Google account that has permission to download the file.
  • Network connectivity issue: Your internet connection may not be stable, or you may be using a public network with download restrictions.

It is also worth noting that Google Drive has a limit of 15GB for file size. If the file you are trying to download exceeds this limit, you will not be able to download it. Now that we have some understanding of the issue let’s look at some solutions to help you download from Google Drive.

3 Solutions to Download from Google Drive

1. Check Permissions and Sign-in

The first step to solving any issue on Google Drive is to check permissions and make sure that you are signed in to the correct account. If the file owner has restricted downloading, you can request access. If you are not signed in to the correct account, sign in with the account that has permission to download the file.

2. Make Use of Google Drive Desktop App

If you are facing network connectivity issues, try using the Google Drive desktop app. This app allows you to sync your files between your computer and Google Drive, making it easier to access them offline. You can download the app from the Google Drive website and use it to download your files.

3. Use a Different Browser or Device

If you are unable to download from Google Drive on your current browser or device, try using a different one. Sometimes, a browser’s settings or specific devices may not be compatible with Google Drive, causing issues with downloading. Switch to a different browser or device, and see if that solves the problem.


1. I am getting an error while trying to download a file from Google Drive. What should I do?

If you are getting an error while downloading a file from Google Drive, check for permissions and network connectivity issues. Also, try using a different browser or device to see if that solves the problem.

2. I am unable to download a file because it exceeds the 15GB limit. What can I do?

If the file you are trying to download exceeds the 15GB limit, you can split it into smaller files or use a compression tool to reduce its size.

3. Is there any way to download from Google Drive without an internet connection?

Yes, you can use the Google Drive desktop app to sync your files and access them offline. However, you will need an internet connection to initially download the files.

4. Is there a limit to how many files I can download from Google Drive?

No, there is no limit to the number of files you can download from Google Drive. However, there is a limit of 750 GB per day for downloads from a single account.

With these solutions and insights, we hope you can now download your files from Google Drive without any issues. Keep these tips in mind the next time you face the ‘can’t download from Google Drive’ problem, and you’ll be able to overcome it quickly!

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